Q. Ive seen some Infrared Heaters that claim to Heat 1500-1800 sq ft, do you offer them??
There is no heater on the market that is 110V and can heat that large of a area. For a true comparison of heaters, look at the BTU's and wattage, and you can get a general idea of what the heater can actually heat. Unfortunately there is no governing body that prevents companies from making bogus claims.
Q. Are Infrared Heaters safe for Children
YES! Unlike cheap quartz or ceramic heaters, these are warm to the touch and completely safe for pets or children.
Q. Why are Infrared Heaters more efficient than Heat Pumps or Gas Heaters?
With Heat Pumps, the heat must first travel through all the duct work before it even gets too your home. In this process, as much as 70% of the original heat can be lost. With Infrared Heaters, the heat travels directly from the Infrared Heater to the room you are heating, no loss of heat in ducts.
Q. I have one room in my house that is colder than the rest, will this work in that situation?
YES. This unit is perfect for cooler rooms, heating only rooms you use, and heating in addition to your heat pump by turning your heat pump down.
Q. Can the unit be programmed to heat certain times?
Yes, the heater has a built in digital timer to run the # of hours of you need it to and then shut off.
Q. What if Im not happy with the Heater, can I return it?
During the warranty period, your heater will be repaired or replaced, at our discretion, at no charge to you.
If you are unhappy with your heater and choose to return it, call us within 10 days for return authorization for a full refund.
You will only be responsible for the cost of returning the heater to us. (shipping & return policy)
Q. How long does it take to arrive?